# How AI sees Directions: HVAC in New York, NY

AI Visibility Index. HVAC in New York, NY. Week of Friday, October 16, 2026.

AI recommends Directions #2 in New York, NY HVAC (1 of the three assistants name it, at 6.6% share of voice), and understands it well enough to carry a customer toward a booking, scoring 72 on depth.

## At a glance

- Visibility rank: #2 in New York, NY HVAC
- Share of voice: 6.6%
- Depth score: 72/100 (weakest on differentiation)

## Summary

- Across the questions New York, NY customers ask AI about HVAC, Directions is recommended by 1 of 4 assistants and ranks #2 by share of voice.
- Google AI Mode consistently name it. ChatGPT and Gemini do not surface it.
- Its depth score is held back by differentiation: asked why choose Directions, AI falls back on boilerplate any competitor could claim.

## How each assistant sees Directions

- ChatGPT: Not named. mentions this business
- Gemini: Not named. mentions this business
- Google AI Mode: Recommends. Named in 39 of 48 prompts · names and recommends this business

### Customer questions it was named in

- Who are the best HVAC companies in New York, NY?
- Recommend a good heating and cooling company in New York, NY.
- I just moved to New York, NY and need an HVAC company. Who should I call?
- What's the top-rated HVAC contractor near New York, NY?

## Depth: the buyer's journey with AI

Where AI can carry a Directions customer from a first question toward a booking, and where it can't. Five buyer questions, graded on what the assistants actually said.

### Offerings & services: Good

Customer asks: "What does Directions do?"

> I searched for “Directions” in New York, NY , but I couldn’t identify an HVAC company by that exact name with confidence. I found several NYC HVAC companies offering services such as: - Heating and air conditioning…

Answerable for the common cases a customer asks about.

### Availability & booking: Good

"Can I book Directions this week? Are they taking new customers?"

> Yes, Directions Physical Therapy & Acupuncture located at 57 W 57th Street (Suite 603), New York, NY is active and available for bookings. Book Appointment - Directions Physical Therapy & Acupuncture New Patients: They…

AI describes availability but can't confirm a bookable time, so the customer still has to call.

### Pricing: Good

"What does Directions charge for a service call?"

> It looks like there might be a slight typo or misunderstanding in the company name, as "Directions" is not recognized as a standard heating and cooling contractor operating in New York, NY (phrases like "get directions"…

Answerable for the common cases a customer asks about.

### Fit & qualification: Good

"Can Directions handle what I need?"

> I couldn’t verify that Directions in New York, NY handles full furnace and central AC system replacements. The search results didn’t identify a matching HVAC contractor under that exact business name. I did find a New…

Answerable for the common cases a customer asks about.

### What makes them different: Good

"Why choose Directions over the others?"

> I searched for Directions in New York, NY, and its publicly listed labor warranties, workmanship guarantees, and satisfaction policies. I couldn't verify a published warranty or satisfaction guarantee specifically for a…

Answerable for the common cases a customer asks about.

Depth from the tightened scoring run: pricing weighted for cross-assistant consistency, differentiation judged for concreteness.

## Others in New York, NY HVAC

- American Air Cooling & Heating: 10.2% share of voice
- Airnizer HVAC: 4.2% share of voice
- Top HVAC NYC: 4.1% share of voice, depth 76
- Writing: 3.1% share of voice

## Frequently asked questions

### Does AI recommend Directions in New York, NY?

Directions is recommended by 1 of the three assistants and ranks #2 for share of voice among New York, NY HVAC businesses, at 6.6% share of voice.

### Can AI answer what Directions charges?

Its depth score is 72/100, weakest on differentiation.

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Rankings reflect the output of third-party AI assistants (ChatGPT, Gemini, and Google AI Mode) on the dates measured. They are an observed, sourced measurement of how those assistants describe and rank each business, not an endorsement, certification, or rating by Courtyard. AI output changes over time and may be incomplete or inaccurate. Business names and descriptions are taken from the AI responses themselves.

Measured across ChatGPT, Gemini, and Google AI Mode. Snapshot captured Fri Oct 16, 2026. An index by Courtyard.
